Privacy Policy

Welcome to Kerazo Naturals. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Kerazo Naturals collects, uses, stores, and protects information when you visit our website and purchase our products, including spices such as cardamom, black pepper, clove, and other natural products.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information

Technical Information

IP address
Browser type and version
Device information
Pages visited on our website
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products to your address
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and unauthorized activities
Comply with legal obligations

3. Payment Information

Payments made on our website are processed through secure third-party payment gateways. Kerazo Naturals does not store your complete debit card, credit card, or banking information on its servers.

Payment service providers may collect and process your payment information according to their own privacy policies.

4. Shipping and Delivery

To deliver your orders, we may share necessary information such as your name, address, and contact number with trusted courier and logistics partners.

This information is used solely for order fulfillment and delivery purposes.

5. Cookies

Our website may use cookies and similar technologies to:

Enhance user experience
Remember user preferences
Analyze website traffic
Improve website functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Information Sharing

Kerazo Naturals does not sell, rent, or trade your personal information to third parties.

We may share information with:

Payment gateway providers
Shipping and logistics partners
Website hosting and technical service providers
Government authorities when required by law

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be 100% secure.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information where legally permissible
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about new products, offers, and updates.

You may unsubscribe at any time using the unsubscribe link provided in our emails.

10. Third-Party Links

Our website may contain links to third-party websites. Kerazo Naturals is not responsible for the privacy practices or content of such websites.

We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

Kerazo Naturals reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Kerazo Naturals
Email: kerazonaturals@gmail.com
Phone: +91 80759 17859
Address: KERANUT INTERNATIONAL, GROUND FLOOR ,KADALIKKATTEL BUILDING,RAJAKUMARI,RAJAKUMARI SOUTH, idukki, kerala PIN Code: 685619

By using our website, you consent to the terms of this Privacy Policy.