Terms & Conditions – Kerazo Naturals

Terms & Conditions

Welcome to Kerazo Naturals. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website.

1. About Us

Kerazo Naturals is engaged in the sale of natural spices and related products, including but not limited to cardamom, black pepper, clove, and other spice products.

2. Eligibility

  1. By using this website, you confirm that:
  2. You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  3. The information you provide is accurate and complete.
  4. You are legally capable of entering into binding agreements.

3. Products and Pricing

  1. All products displayed on the website are subject to availability.
  2. We strive to ensure product descriptions, images, and pricing are accurate; however, errors may occasionally occur.
  3. Kerazo Naturals reserves the right to modify product prices, descriptions, or availability without prior notice.
  4. Product images are for illustrative purposes only. Actual products may vary slightly in appearance due to natural variations in spices.

4. Orders

  1. Placing an order does not guarantee acceptance.
  2. Kerazo Naturals reserves the right to accept or reject any order at its sole discretion.
  3. If an order cannot be fulfilled, customers will be informed and any eligible payment will be refunded.

5. Payments

  1. Payments must be completed through the payment methods available on the website.
  2. All transactions are processed through secure third-party payment gateways.
  3. Kerazo Naturals does not store complete card or banking information.

6. Shipping and Delivery

  1. Delivery timelines provided on the website are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.
  2. Kerazo Naturals shall not be held liable for delays caused by third-party logistics providers.
  3. Customers are responsible for providing accurate shipping information.

7. Cancellations

  1. Orders may be cancelled before dispatch by contacting our customer support team.
  2. Once an order has been shipped, cancellation requests may not be accepted.
  3. Refund eligibility for cancelled orders will be subject to our Refund & Return Policy.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers are encouraged to review the Refund & Return Policy before making a purchase.

9. User Responsibilities

Users agree not to:

  1. Use the website for unlawful purposes.
  2. Attempt unauthorized access to the website or its systems.
  3. Upload or transmit malicious software, viruses, or harmful content.
  4. Interfere with the website’s operation or security.

10. Intellectual Property

All content on this website, including:

  1. Logos
  2. Brand names
  3. Product descriptions
  4. Images
  5. Graphics
  6. Website design

is the property of Kerazo Naturals and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  1. Kerazo Naturals shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through the website.
  2. Our liability shall be limited to the value of the product purchased.

12. Product Information Disclaimer

Kerazo Naturals makes every effort to ensure product quality and accuracy of information.

However:

  1. Product color, size, aroma, and appearance may vary naturally.
  2. Information provided on the website is for general informational purposes only and should not be considered medical, nutritional, or professional advice.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

14. Force Majeure

Kerazo Naturals shall not be responsible for delays or failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

  1. Natural disasters
  2. Floods
  3. Fires
  4. Pandemics
  5. Government restrictions
  6. Transportation disruptions

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Kerazo Naturals.

16. Changes to These Terms

Kerazo Naturals reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

17. Contact Information

For questions regarding these Terms & Conditions, please contact:

Kerazo Naturals
Email: kerazonaturals@gmail.com
Phone: +91 80759 17859
Address: KERANUT INTERNATIONAL GROUND FLOOR ,KADALIKKATTEL BUILDING,RAJAKUMARI,RAJAKUMARI SOUTH, idukki, kerala PIN Code: 685619

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.